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Ordering and payment
Shipping: confirm your order, then pay by Interac e-Transfer to info@catcollector.ca OR click the Bounce Pay link in the confirmation email.
Bounce Pay is a Canadian company that facilitates Interac transfers. No need to create an account: just open the link, and my transfer details (info@catcollector.ca) are already filled in.
Pickup: cash only. Enter PICKUP at the next step to remove shipping charges.
I'll share photos of the process of preparing your order and dropping it off at Canada Post (if applicable).
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Return/Refund
Returns
I regret to inform you that I do not accept returns. Before making your purchase, I encourage you to carefully examine the condition of the card. Each card is described and photographed with the utmost care, and I encourage you to carefully review the listing before making your purchase.
However, please feel free to contact me if you would like me to re-examine the card or take additional photos before your purchase — I will be happy to help you.
Refunds
No refunds. I am not responsible for packages lost or damaged by Canada Post once they have been shipped. Without a tracking number, no recourse is possible with Canada Post. I strongly encourage you to choose the shipping option with a tracking number.
Cancellations
You can cancel your order within 12 hours of your purchase. If the order has already been shipped, no cancellation will be possible.
Right of cancellation
I reserve the right to cancel any transaction and refund an order in the event of a problematic exchange history with a buyer, on any platform whatsoever.